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We are a Dutch company located near Amsterdam in the Netherlands.
Started 25 years ago as a diskdrive repair company we gradually grew into the role of a Reversed supply chain management company.

The Netherlands is the gateway to Europe and the entry point of all logistics.
FRS is conveniently located close to the busy airport of Amsterdam and the biggest European seaport Rotterdam.

FRS has a unique link with all the major logistic companies operating in Europe for fast, efficient pick-up and delivery throughout the region at a competitive rate.

Next to this with the depot repair lab located in our headquarters we can efficiently handle your products.
Our high trained staff and state of the art equipment will guarantee smooth handling and fast turn around.

Presently we operate on all kind of Storage products, Note/Netbooks, Network equipment and a variety of Displays in volume.

We handle all levels of repair down to component level.
Our company is ISO 9001:2008 approved and we operate compliant with ISO 14001.
On top of this we can handle all WEEE directives and are Rohs compliant.

FRS has a unique network of partners throughout Europe where FRS will act as your contact window and control tower in the Region.

Partner with FRS and we take care of your needs. Contact our staff for an appointment or contact us by email.

basligthart@frs-europe.eu
ronaldfenstra@frs-europe.eu

We can offer the following services:

Individual Service Concepts: Our strength is to develop a service concept which is tailored to the needs of our customers.
Customized Warranty Management: We are able to offer our customers a service solution which fits their needs.
Repair and Logistic Services: We provide tailored concepts for repair and logistics within Europe: Front-End services, Swap, Door to Door services, RMA and DOA handling.
Carry in Service: Our Dutch Almere office offers local customers a fast and reliable solution.
On site Service: We can offer our customers an on-site Repair or Swap service for the Benelux countries and in conjunction with partners a total European solution.
Rework/Engineering Changes: Requires in most cases a fast and fully managed action, we can offer this on a short notice base in house or at the customers warehouse.
Assembly: In a lot of cases customers can save tax money by assembling of their products within the European Union. We can offer a fast and cost effective solution.
E-Services: Our On-line services offer automatic RMA requests handling within minutes, on-line repair status and tracking and tracing of shipments.
Value added logistic: Activities like repacking, customizing, labelling, testing, assembly and repair.
Helpdesk and Hotline support: Customer care for end users, is one of the most important issues for our customers.
We offer Helpdesk, Technical support and Frequently Asked Questions (FAQ) via our Web site.
Spare Parts Management: Spare parts management including parts planning, parts ordering and status reporting is one of the main components of a swift service operation.